MMarocBox
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For customers

Order from any UK shop in 6 steps

MarocBox is the bridge between UK e-commerce and your address in Morocco. You shop, we buy, we ship. You pay once in dirhams — all included.

1🔗

Find what you want on a UK shop

Browse Amazon UK, Argos, ASOS, John Lewis, Currys, M&S, Boots, eBay UK, Selfridges, Decathlon UK, Next, Zara — basically any UK site that delivers within the UK. When you find your product, copy the URL from your browser's address bar.

💡 Tip: Open the product on the UK site (not just a Google image). The URL should look like https://www.amazon.co.uk/dp/XXXXXXXX.

2📝

Paste the link, see the all-in MAD price

Sign in, click "New order", paste the URL into the form. Our system reads the page, fills in the product title, GBP price, and weight automatically. You can add multiple items in the same basket — we ship them in one parcel from our UK warehouse, so bundling saves you money.

The quote on the right shows everything in dirhams, all-included: product price, UK delivery, international shipping, customs estimate, and our 15% service fee. No surprises later.

Try the order form
Your quote
Item — 376 MAD
UK delivery — 38 MAD
Shipping UK → Morocco — 132 MAD
Customs & duties (DDP) — 76 MAD
MarocBox service (15%) — 76 MAD
Total to pay — 698 MAD
3🚚

Choose your carrier

Three carrier options, sorted by price:

  • Royal Mail International Tracked — cheapest, arrives in 10–15 days. You pay customs at the door (estimate shown).
  • DHL Express — faster (3–5 days), still pay customs at delivery.
  • DHL Express · Duties Paid (DDP) recommended: same speed, but customs are included in the price. No surprise charges at your door.

Each card shows the actual estimated arrival dates (not just "5 days") so you know exactly when to expect your parcel.

💡 Tip: If you've never used a forwarder before, pick DDP. It's a bit more expensive but eliminates the most common new-customer complaint: 'I had to pay extra at delivery.'

4💳

Pay by card

We accept Visa, MasterCard, and CMI cards (Moroccan or foreign-issued). The amount you pay is exactly what was shown on the quote — locked in MAD at today's exchange rate.

Got a discount code from a friend or a promo? Paste it in the checkout field. The discount applies live before you pay.

Watch out: Once you pay, the order is final. Because we buy from the UK retailer immediately to lock in stock + price, we don't accept change-of-mind cancellations. See the refund policy for the exceptions (out-of-stock, defective, lost in transit).

5📬

Track every step by email

You get an email at every milestone, with a one-click link to a live tracking page:

  1. Payment received
  2. Ordered at the retailer (with retailer order ref)
  3. Arrived at our UK warehouse
  4. Shipped to Morocco (with carrier tracking number)
  5. Entering customs
  6. Out for delivery
  7. Delivered ✓

The tracking page works without logging in — share the link with whoever's home to receive the parcel.

6👍

Rate your experience

After delivery, you get one last email with a 👍 / 👎 button. One click is all it takes. Optional comment.

Your feedback shows up on the owner's dashboard — they read every comment.

💡 Tip: If something went wrong (item missing, damaged, wrong size), reply to the delivery email within 7 days with photos. We coordinate the return with the UK retailer on your behalf.

Earn 50 MAD per friend you refer

Every customer gets a personal referral code. Share it via WhatsApp, SMS, or email — when your friend orders, they save 50 MAD and you get an automatic 50 MAD credit for your next order. No limits.

Get your referral code →

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